At Gitysoft Technologies, we prioritize customer satisfaction and aim to provide exceptional services. In rare cases where refunds or cancellations are required, our policies ensure a transparent process.
Refunds may be issued under the following circumstances:
To request a refund, contact our customer support team with account details and the reason for your request. Refunds are processed within 7–10 business days.
If the domain is canceled or removed by the registrar within 24 hours, a full refund will be processed within 5–10 business days. However, the customer must request the refund within 7 business days of the domain cancellation; otherwise, the refund will not be processed.
Accounts containing malicious, phishing, or copyrighted content, or receiving DMCA reports, may be suspended or terminated without prior notice. In such cases, refunds will not be provided.
If the domain is canceled or rejected by the registrar, the full domain charge will be deducted. Refund requests are only accepted via ticket submission.
If you cancel the domain yourself or request cancellation, a fee of ₹80 per domain will be deducted. The remaining amount will be refunded within 5–10 business days.
You may cancel services at any time. Contact customer support or log in to your account to initiate cancellation.
Cancellations within the first 7 days are eligible for refunds as per the refund policy. Cancellations after 7 days are non-refundable.